About us

Pricing and Payment Conditions

For the duration of the Agreement the pricing of the Promotional Merchandise Items will be in accordance with the terms in the Master Agreement between BP and Prominate. All prices, fees and rates are expressed in GBP, excluding VAT. Pursuant to the Master Agreement, all invoices for Promotional Items ordered through the webshop or directly from Prominate will be sent upon delivery. Invoices must be paid within sixty (60) calendar days after the invoice date, unless otherwise agreed upon.


Repairs will be made within 10 working days upon Prominate receiving and inspecting the goods.


Replacements will be made within 10 working days upon Prominate receiving and inspecting the goods.

Your Strategic Partner

Prominate is a global industry leader in the management, service and supply of Promotional Products and Branded Merchandise with a proven commitment to high standards of corporate values, quality, reliability and service. We have more than 20 years’ experience in the Promotions industry and employ more than 1,500 people in over 60 offices worldwide.

Our experience and scale is reflected in the strength of our low-cost country sourcing and operations, process control, international and domestic trading capabilities, extensive global promotional product knowledge, and campaign creativity.

Our central and local management teams are specialists in the Branded Merchandise industry and ensure high standards are maintained from the start.

We are foremost a partner for change management offering global tools and local awareness. Implementation is a challenge, so we take an integrated approach with defined methodology:

Global Offices

Prominate is a joint venture initiative that operates across 60 local offices in over 43 countries, all controlled and managed through our head office in London. Our local offices are run by our Service Partners who are all market-leading experts in Promotional Products and are supported by a strong central board and management team.

Contact Us

If you have any questions on how to return your item to us, contact us at bp@prominate.com.

  • Lesmar Ltd t/a Prominate
  • The Atrium, Park Street West, Luton, LU1 3BE, UK
  • Tel: 0207 871 1860